Contact us
Contact LuvoMen support.
Questions welcome, judgement isn't.
Whether it is a question about a medicine, an order that has not arrived, or something you are not sure how to ask, our care team reads every message. Medical questions are routed to a doctor, never to a call centre script.
Email support
For orders, refunds, subscriptions and general queries. Answered within one business day.
support@luvohealth.com
Quick, discreet chat with the care team for order tracking and product questions.
Start a chat
Support hours
- Monday to Saturday, 9:00 am to 8:00 pm IST
- Sunday, 10:00 am to 4:00 pm IST
- Consultations available 7 days a week by appointment
Registered office
LUVO Health Pvt. Ltd.FF-6, Mansarowar Complex, M.P Nagar
Bhopal, Madhya Pradesh (State code 23)
India
Correspondence by email is fastest; walk-ins are not available as we operate as an online clinic.
LUVO Health Pvt. Ltd.
FF-6, Mansarowar Complex, M.P Nagar, Bhopal, Madhya Pradesh, India
23AAFCL4087L1Z8
State code 23 · Madhya Pradesh
20B/6552/27/2023
21B/6553/27/2023
Drugs & Cosmetics Rules, Forms 20B / 21B
11424999000067
Nutraceutical manufacture & sale
Read the FAQs first
Shipping timelines, discretion, side effects, refunds and how prescriptions work, answered in detail.
Browse FAQs
Before you write in
A few things that speed us up.
- Include your order ID if the question is about a delivery, refund or subscription change.
- Please do not send sensitive medical details over WhatsApp. Use a consultation instead, it is encrypted and read only by your doctor.
- If you are experiencing chest pain, fainting, or an erection lasting more than four hours, stop the medicine and seek emergency care immediately. Do not wait for an email reply.